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Introducing the all new e-ticket platform
Say goodbye to long queues and hello to convenient online ticketing.
The Sri Lanka Railways e-ticket platform empowers you to purchase commuter tickets from the comfort of your own home.
Seamless Ordering.
Purchase your commuter tickets online in 3 easy steps via our website which is optimised for both PC and mobile.
E-Tickets.
Experience the convenience of paperless tickets. Simply present your QR code on your phone to validate your ticket
Safe & Secure.
Safe and secure PCI compliant transactions offering you peace of mind over your data.
Buy 1 Week in Advance.
Purchase your commuter tickets up to 7 days in advance when you order online.
Buy for 5 Passengers.
Purchase tickets for up to 5 passengers including return tickets with each online order
Seamless Refunds
Request for refunds online and track the status of your refund request
How it works
You can now purchase your Sri Lanka Railway commuter tickets online in 3 easy steps.
Add your trip details.
Enter the following key details of your trip. You can purchase multiple tickets for the same destination and also choose to purchase return tickets.
Add your departure and arrival stations
Choose your carriage class & travel date
Select your passenger count
Add your trip details.
Enter the following key details of your trip. You can purchase multiple tickets for the same destination and also choose to purchase return tickets.
Add your departure and arrival stations
Choose your carriage class & travel date
Select your passenger count
Make your payment
Review your order details and proceed to make your online payment.
Add your mobile number or email
Enter your debit/credit card details
Confirm your payment
Make your payment
Review your order details and proceed to make your online payment.
Add your mobile number or email
Enter your debit/credit card details
Confirm your payment
Use your e-ticket
Your e-ticket will be sent to mobile number or email you entered. You will receive a separate e-ticket and QR code for each trip and passenger.
Receive your e-ticket via SMS or email
Show your e-ticket at the station & on the train
Scan your QR code to validate your ticket
Use your e-ticket
Your e-ticket will be sent to mobile number or email you entered. You will receive a separate e-ticket and QR code for each trip and passenger.
Receive your e-ticket via SMS or email
Show your e-ticket at the station & on the train
Scan your QR code to validate your ticket
Key Guidelines
Please take note of the following key guidelines when using e-tickets
Key Guidelines
Each e-ticket and QR code is valid for a single trip for a single passenger. You are allowed a single entry and exit from your starting and ending stations
E-Ticket Liability
You are liable to present your e-ticket for validation. Hence please ensure your mobile phone is sufficiently charged or that you have a print out of your e-ticket
Train Availability
Sri Lanka Railways does not guarantee the availability of trains for your trip. Please ensure to check the availability and schedule of trains prior to purchasing your ticket
Refund Requests
You may request a refund 1 day prior to your travel date if you wish to cancel your trip. You will be approved a maximum refund of 75% of your ticket value
Frequently asked questions
Everything you need to know about commuter e-tickets.
What is a Sri Lanka Railway Commuter Ticket?
How can I purchase a Commuter Ticket on the website?
Can I buy a Commuter Ticket in advance?
What is the maximum number of Commuter Tickets I can buy?
What are the available classes for Commuter Tickets?
Is the return ticket at a discounted rate?
Can I select a different carriage class and station for my return ticket?
Can I purchase other types of Sri Lanka Railway tickets and services?
Can I reserve a seat when I buy a commuter ticket?
What are the available payment methods?
How will I receive my e-ticket and where can I access it?
Do I receive a single e-ticket and QR code for my outbound and return journey?
Do I receive a single e-ticket and QR code if I purchase tickets for multiple passengers?
I did not receive my e-ticket. Is there anything I can do?
Can my e-ticket be used multiple times and by multiple people?
Am I allowed to exit and re-enter stations during my trip?
Am I allowed to enter from a station that is after my starting station but before my exit station?
Am I allowed to exit from a station that before my exit station?
Am I allowed to enter from a station that is before my starting station or end my journey from a station after my exit station?
What if my phone battery is dead or my phone is not functional to show my e-ticket?
How can I check the available trains for my trip?
How can I request for a break-journey for my e-ticket?
Can I request for class upgrades and travel date changes for my e-ticket?
How can I request for a refund of my ticket?
Is there a dedicated iOS or Android mobile app I can download?
Contact Us
Get in touch with support team to for any questions or to report any issues on your order.
Sri Lanka Railways
ශ්රී ලංකා දුම්රිය සේවය
இலங்கக புககயிரதச் செகை
Buy Commuter Ticket
Refund Request
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